VoIP’s future is bright for businesses

2016August15_VoIP_AVoIP is the funny-sounding phone system that’s been around for over two decades. Though that may seem surprising, it actually makes sense, because that’s about how long the internet has been mainstream, and “Voice over Internet Protocol” needs internet in order to function.

Diagnosing VoIP call-quality problems

2016July25_VoIP_ATo VoIP, or not to VoIP, that is the question that many small- and medium-sized businesses have been asking. And with good reason, since placing calls over the internet with a “Voice over IP” system is an increasingly viable option for SMBs given the robust features, ease of use, and cost savings.

Are common calling plans croaking?

2016July8_VoIP_AFewer and fewer people are taking phone calls for granted. That is to say, more and more of us have become discerning when it comes to ringing up our friends, family, colleagues, and customers. And the reason for this is simple: we no longer have to rely on traditional phone companies and pricey calling plans.

How to get the most out of your VoIP data

2016June17_VoIP_ABig data is a phrase that gets thrown around a lot these days, but rarely in conjunction with SMBs. VoIP has often been touted as a way for small businesses to access enterprise-level functionalities, and better access to customer data is one of the many ways to do exactly that.

VoIP: 5 security tips for SMBs

2016May23_VoIP_AAs SMBs continue their steady transition away from traditional telephony services in favor of VoIP, threats of cybercrime and fraud are more common than ever before. Risks to VoIP systems are distinctly unique from those posed to your other networks and understanding how to combat them is critical.

Empower work at home employees with VoIP

2016May9_VoIP_AAs a business owner, it’s important to raise your company’s morale to be more productive. But you can’t just keep throwing office parties everyday of the year. Thanks to advancements in VoIP technologies, you can offer a better way to keep your employee’s spirits high by allowing them to work from home.

How to optimize your VoIP performance

2016Apr19_VoIP_AYou’ve likely heard of VoIP: the innovative telephony solution that can dramatically cut costs and replace your traditional phone line. While it may sound appealing, you might have a few reservations. What if the call quality isn’t up to par? What if your staff is confused by the technology? What if you have to deal with the complexity and costs of installing an additional network? These are all assumptions that hold little truth.

Get the most out of your VoIP service

2016Mar30_VoIPGeneral_AVoIP has been a popular communications solution for many small businesses for quite some time now, simply because doing business over any IP device is a whole lot easier compared to using a traditional phone. However, did you know that your VoIP service offers useful features you may not even know about? Here are some to take note of to save yourself the trouble of doing things the old-fashioned way.

How to choose the right VoIP system

2016Mar9_VoIPGeneral_ALet’s face it; your office landline is a thing of the past. As the means of communication becomes more digitalized, Voice over IP (VoIP) services is rapidly taking over. Gone are the days when you would miss an important call and not even be aware of it.

Test drive VoIP with these apps

2016Feb19_VoIPGeneral_AYou may be thinking about replacing your traditional phone system with VoIP. But you have some reservations. How does VoIP work? Is it really a reliable service? Do the cost savings really live up to the hype? If you’re unfamiliar with VoIP, there are some alternative, low-cost options available for you to test out beforehand.